About us

First Response Restorations | Specially Trained Disaster Recovery Team

First Response Restorations is a family-owned and operated disaster recovery business established in 1997, but we’ve been working in Kitchener, Waterloo, Cambridge, and Guelph performing disaster cleanup since 1985. Our staff is highly trained and certified with industry-leading bodies such as the Institute of Inspection Cleaning and Restoration Certification (IICRC) and the Disaster Services Network (DSN).

Contents Recovery

The contents division at First Response Restorations will unpack, clean, deodorize and restore the contents of your property, then pack them up and return them to you in pre-loss condition. We respond to emergency property damage situations involving commercial, industrial and institutional structures.

We are trained and certified to respond to the following:

  • Mould damage

  • Wind damage

  • Vehicle impact damage

  • Trauma situations

  • Break-in damage

  • Vandalism

  • Odour control

We are dedicated to providing you with timely disaster recovery and restoration, repairs and cleanup which is why we respond promptly to your call. If we are busy helping other customers we will return your call within 10 minutes. We can usually be at your location within the Kitchener area to begin cleanup services within one hour. Our fleet includes 14 service vehicles to ensure we are there when you need us most.

Call First Response Restorations today to arrange cleanup and restoration services if your property has experienced a flood, fire, wind damage, vandalism or burglary. Or workmanship is guaranteed for 5 years and we are fully insured.


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Contact Us

First Response Restorations Inc

172 Washburn Dr

Kitchener, ON 

N2R 1S2


Toll Free: 1-888-647-3334



Service Area

Waterloo Region | Wellington County | Stratford | Woodstock | Paris | Brantford | Elora | Erin | and all customers within a 40-minute radius of our Kitchener office

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